Privacy Policy For Abdulla Carpentry EST

Last updated: 18th November 2025

 

1. Introduction

Welcome to Abdulla Carpentry EST (“we”, “us”, “our”). We are a Dubai-based company providing fit-out and renovation services across the UAE. Our registered address is 15 32B Street, Ras Al Khor Industrial Area 2, Dubai, United Arab Emirates. Email: [contact@abdullacarpentryest.ae](mailto:contact@abdullacarpentryest.ae). Phone: +971 56 560 8073.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website ([https://abdullacarpentryest.ae](https://abdullacarpentryest.ae)) and/or engage our services.
 

2. What information we collect

We may collect and process the following personal information:
 
* Contact details: name, email address, phone number, business name (if applicable)
* Project / service details: address, site information, scope of work
* Payment / billing information when you engage a project
* Technical information when you visit our website (e.g., IP address, browser type, device type, pages visited)
* Any other information you voluntarily provide when you contact us, request a quote, or submit feedback.
 

3. How we use your information

We use your personal data for the following purposes:
 
* To respond to your enquiries, provide quotations, carry out fit-out or renovation projects and manage the relationship with you.
* To process payments and bills, manage our service delivery and guarantee obligations.
* To send you important information about your project, our terms, updates, changes or special offers (if you have opted-in).
* To improve our website, services and client experience – for example analysing site traffic and user behaviour.
* To comply with legal obligations (e.g., accounting, tax or regulatory requirements).
 

4. Legal basis for processing

We rely on one or more of the following bases when processing your personal data:
 
* Performance of a contract: for example when you engage us for a renovation or fit-out project, we need to process your data to deliver that service.
* Legitimate interests: such as improving our website or services, carrying out marketing (subject to your opt-in) or protecting our business from fraud.
* Compliance with a legal obligation: for example for accounting records, audits, regulatory compliance in the UAE/GCC.
* Your consent: where we ask for permission to contact you with special offers or updates and you agree.
 

5. Sharing your information

We may share your personal data in the following circumstances:
 
* With our trusted subcontractors, suppliers and contractors who assist in delivering your project (e.g., for materials, installations, specialist works) – but only to the extent necessary.
* With service providers who support our business operations (e.g., IT, hosting, CRM platforms, payment processors).
* With law enforcement, regulatory or governmental bodies if required by law or to protect our legal rights.
* In the event of a business re-organisation, merger, sale or acquisition, your data may be transferred to new owners or affiliates – but we will notify you and ensure appropriate safeguards.
 

6. International transfers

While our main operations are in the UAE, if any of your data is transferred or processed internationally (for example by cloud or IT service providers based outside the UAE), we will ensure that appropriate safeguards are in place to protect your rights and data.

 

7. Data retention

We will retain your personal information for as long as needed to fulfil the purposes described in this Privacy Policy, including for the duration of any service contract, and thereafter for a period necessary to comply with legal, tax or audit requirements. When your data is no longer required, we will securely delete or anonymise it.

 

8. Your rights

Depending on applicable law and subject to limitations, you may have the following rights in relation to your personal data:
 
* Right to access the personal information we hold about you.
* Right to correct or update inaccurate or incomplete data.
* Right to request deletion or restriction of processing of your data.
* Right to object to certain processing (e.g., direct marketing).
* Right to withdraw consent (where consent was the basis for processing).
  To exercise these rights, please contact us at [contact@abdullacarpentryest.ae](mailto:contact@abdullacarpentryest.ae). We may ask for verification of identity before fulfilling your request.
 

9. Security

We adopt appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. These include secure servers, firewalls, access controls and regular security reviews. However, no method of transmission via the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

 

10. Cookies and tracking technologies

Our website may use cookies and similar tracking technologies to improve user experience, analyse trends, administer the site, track users’ movements, and gather demographic information. You can control cookie preferences via your browser settings or/or by following the instructions on our website’s cookie banner (if any).
Typical cookies used: session cookies, analytics cookies (e.g., Google Analytics) and marketing cookies (if opted into).
We do not store personally-identifiable information in cookies without your consent.
 

11. Links to other websites

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links may allow third parties to collect or share your data. We do not control these external sites and are not responsible for their privacy practices. We encourage you to read the privacy policies of every site you visit.

 

12. Children’s privacy

Our services are intended for adult customers or businesses in the UAE. We do not knowingly collect personal data from persons under the age of 18. If you become aware that we have collected such data without parental consent, please contact us and we will delete it.

 

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect business changes, legal requirements or new services. We will post the updated version on our website with a new “Last Updated” date. We encourage you to review this policy periodically.
Your continued use of our website or services after changes constitutes your acceptance of the updated policy.
 

14. Contact us

If you have any questions about this Privacy Policy or our handling of your personal data, please contact us at:
Phone: +971 56 560 8073
Address: 15 32B Street, Ras Al Khor Industrial Area 2, Dubai, United Arab Emirates.
 
Thank you for trusting Abdulla Carpentry EST with your fit-out and renovation needs.